We are currently recruiting for the following positions:
Enquiry Handlers:
Outbound Enquiry Handlers are required to join our expanding business. Confident, outgoing personality with good communication skills are must. Previous experience is preferred but training will be provided as available.
You can apply for this job either by posting the completed application form (pdf) to our office or by emailing it at hr@freshfinancegroup.com
For more information, click here
Debt Management Advisors:
The main purpose of the role is to make outbound calls to the customers to take their financial details and (based on the best advice generated by the company’s system) to advise customers on how best to proceed with their individual debt problems.
Minimum work experience of 12 months as a Debt Management Advisor is mandatory. The Debt Management Advisor will work as part of a team under the close supervision of the Team Leaders.
RESPONSIBILITIES:
a) To demonstrate company values and business ethics.
b) To take incoming/outgoing calls as presented by the company’s telephony systems.
c) To greet customers in a warm and professional manner
d) To gather income, expenditure, debt and other financial and personal information that is relevant to the customer’s situation.
e) To input the above details into the company’s IT system
f) Explaining the benefits and the practicalities of the Best Advice
g) To carry out duties in accordance with the company's policies, including: Equal Opportunities, Heath and Safety, Money Laundering & Data Protection.
You can apply for this job either by posting the completed application form (pdf) to our office or by emailing it at hr@freshfinancegroup.com
For more information, click here
Life Cover Advisors:
The role involves NO COLD CALLING, however is a targeted sales position working in a driven, lively environment. The sales are made from quality leads, customer enquiries, inbound calls and a significant response from leading Internet search engines such as Google, Yahoo, MSN etc. This is an ultra slick, professional organisation who has a large admin, customer support and marketing teams.
Minimum work experience of 12 months as a Life Cover Advisor is mandatory. The Life Cover Advisor will work as part of a team under the close supervision of the Team Leaders. We are not interested in candidates who are focused on "how much is the basic salary". We need "How much can I earn with commission"
You can apply for this job either by posting the completed application form (pdf) to our office or by emailing it at hr@freshfinancegroup.com
For more information, click here
Trainee Mortgage Advisors:
As a Mortgage Advisor you'll be helping people find and apply for the right mortgage and making sure they are fully informed about the different kinds of mortgages available. Working in their best interests, it would be down to you to find them the best mortgage based on their situation and finances, whilst guiding them through the whole process.
You also need to follow strict rules and guidelines from the Financial Services Authority (FSA), which make sure advisors act fairly and are qualified to give the right financial advice.
To be a good Mortgage Advisor, you must have:
a) good communication and listening skills
b)
the ability to explain complex information clearly and simply
c) excellent customer service skills
d) honest and trustworthy attitude
e) an interest in legal and financial matters
f) good mathematical and computer skills
g) respect for confidential information
You can apply for this job either by posting the completed application form (pdf) to our office or by emailing it at hr@freshfinancegroup.com
For more information, click here
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Fresh Finance Group Ltd is an Appointed Representative of Personal Touch Financial Services Limited which is Authorised and Regulated by the Financial Services Authority
THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
There will be a fee for mortgage advice. The amount will depend on your circumstances. A typical fee would be 2.5% of the loan amount.
Fresh Finance Group Ltd, Fenn House, Duke Street, Stoke on Trent Staffordshire, ST4 3NR